FAQs
Frequently asked questions:
New Account Setup
To setup a New Account with R2CELL, please download the Application below. Fill the application out completely including the Resale Tax Certificate and email it back to accounts@r2cell.com
Once your application is received and processed you will get a confirmation from the Accounts Department and you can then submit your Purchase Orders to orders@r2cell.com
Once your application is received and processed you will get a confirmation from the Accounts Department and you can then submit your Purchase Orders to orders@r2cell.com
| r2cell-new_account_application.pdf |
Return Merchandise authorization
Thank you for choosing R2CELL.
To speed up the RMA process - please download the RMA form, fill it out completely and email it to our RMA Department in McKinney, TX for processing. Email: RMA@r2cell.com.
Once we received your complete RMA form, if your RMA is accepted, we will send you a RMA Number by e-mail. Once you receive the RMA number - please return your devices to our McKinney, TX facility with RMA number clearly shown on the outside of the shipment and on the shipping label.
Shipping Address:
R2CELL, LLC (RMA Department)
ATTN: RMA#: (PLEASE ADD RMA# ON SHIPPING LABEL)
320 Wilmeth Road
Suite 400
McKinney, Texas - 75069
Tel: 214-272-8666
E-Mail: RMA@r2cell.com
To speed up the RMA process - please download the RMA form, fill it out completely and email it to our RMA Department in McKinney, TX for processing. Email: RMA@r2cell.com.
Once we received your complete RMA form, if your RMA is accepted, we will send you a RMA Number by e-mail. Once you receive the RMA number - please return your devices to our McKinney, TX facility with RMA number clearly shown on the outside of the shipment and on the shipping label.
Shipping Address:
R2CELL, LLC (RMA Department)
ATTN: RMA#: (PLEASE ADD RMA# ON SHIPPING LABEL)
320 Wilmeth Road
Suite 400
McKinney, Texas - 75069
Tel: 214-272-8666
E-Mail: RMA@r2cell.com
| r2cell_rma_request_form_2021.xlsx |
Unlock Codes
"ALL IPHONES ARE UNLOCKED OVER THE AIR NO UNLOCK CODES WILL BE SUPPLIED!"
To request unlock codes please email unlocking@r2cell.com
In Subject of your email please write; UNLOCK CODE NEEDED (Invoice #)
To request unlock codes please email unlocking@r2cell.com
In Subject of your email please write; UNLOCK CODE NEEDED (Invoice #)
Billing & Shipping Address
|
BILL TO:
R2CELL, LLC ATTN: Sunny Mohammad 320 WILMETH ROAD SUITE 400 MCKINNEY, TEXAS 75069 PHONE: 972-750-1314 Email: sunny@r2cell.com SHIP TO: R2CELL, LLC ATTN: RECIEVING DEPARTMENT 320 WILMETH ROAD SUITE 400 MCKINNEY, TEXAS 75069 PHONE: 214-272-8666 Email: accounts@r2cell.com |
For RMA:
R2CELL, LLC (RMA Department) ATTN: RMA#: (PLEASE ADD RMA# ON SHIPPING LABEL) 320 Wilmeth Road Suite 400 McKinney, Texas - 75069 Tel: 214-272-8666 E-Mail: RMA@r2cell.com |
RECEIVABLES & PAYABLES
Questions regarding Payables or Receivables please email accounts@r2cell.com also CC kim@r2cell.com
Wire Transfer Details
Wire Transfer details are provided on your invoice, If you have any questions regarding Wire Transfer Details please email kim@r2cell.com
Job Application
If you think that you are a right fit for our company. And, would like to join our team please fill out the job application below and email it to info@r2cell.com
| r2cell_job_application_2019_q4.pdf |
